Search Engine Marketing (SEO) and Digital Marketing overall can be an expensive proposition for both us as the provider, including yourself.
We have implemented the following checks and balances to safeguard “you” as the buyer and also “us” as the provider.
Refund in Full
To obtain a full refund with respect to the services you choose, you are required to make a request either in writing or, on the phone with one of our live operators within 72 hours of ordering. Within this 72 hour (3 days) time frame, we will not proceed to work on your website beyond the evaluation, competition analysis and our internet marketing plan of your subscription. We believe a time frame of 72 hours (3 days) is enough time for you to change your mind if you wish to do so.
You will be eligible for a partial refund from the 72 hour (3 day) period to day 14, less the purchase of any services and/or link building that we have already provided. Under this agreement, you may still continue to receive some services that cannot be removed. You agree that we will deduct a 30% reduction of your original payment for all costs incurred to your account during this time frame.
When 14 days from starting your subscription has expired, you will not be eligible to receive a full or partial refund. By this stage, we have already dedicated considerable hours of our time for your services, link building, creatives creation and other marketing efforts to build your unique brand.
You may cancel your subscription at any time to receive a refund pursuant to our refund policy. You will receive an invoice monthly requesting payment for the upcoming month’s service. If the invoice is not paid, we do not work on your account. We find that this is a reliable system, as it will enable you to remember to stay in contact with us and it gives us the opportunity to give you updates and how things are going on a regular basis!
After payment, and if you have used the eWay payment method, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. All Profit SEO services are non-tangible and therefore there is no shipping option.